The
continuous ringing of the desk phone irritated Meghna to an unbearable level.
For the past fifteen minutes she was trying to conclude the report on analysis
of the variation in operating expenses in between actual and budgeted for the
half year ended. In her previous company it would only take her perhaps one or
two days to complete the same task but here at the MNC, she had taken the whole
week to complete and now when the conclusion was almost reached, she was having
doubts over her own work. A new recruit coming in from a mid-sized Technology
developing company to the new Multinational Life Insurance Company, she had had
a nightmare in her first five months since induction. Being a part of the team, which was handling
expense variation analysis of the large sized MNC, she often got nervous,
stressed out and of course warned upon by her manager for her inefficiency at
various occasions.
In
her previous company, she had been part of the team which was one of best
performers. However, the manager at her present company couldn’t see much of
the promise which was evident during the hiring process. Only one month was
left for completing her probation period and she had a fair idea that she was
surely going to have a difficult time to keep her job intact.
The
present manager, Rajinder Awasthi, had given a hint that her performance wasn’t
up to mark and the seniors were watching. Inability to meet deadlines and
frequent errors in data workings were getting repetitive. In the cut throat
competition in which she had entered the company, she couldn’t keep up with the
pace with which work happened in the MNC scenario. Meghna’s team was headed by
two mid –level managers, Rajinder Awasthi and Shridhar Iyer, who were reporting
to the senior manager. Both the managers were working with the company for more
than five years. Both of them had tried to help Meghna in most of situations
but the stress factor and the fear of failure often erased the benefits of the
manager’s help. The managers would often solve her doubts in person and also
ensured their support at any time of the day. Meghna was asked by the managers
to bring the constraints to them so that they would help her solve the same. However,
things weren’t working out. It was at this time when one of the managers,
Rajinder Awasthi had to take an emergency leave. In his place, a temporary
manager, Alisha Gujral, was transferred to head Meghna and team. Alisha was
associated with the company for more than seven years and had worked in various
verticals. She had started as an Executive and risen to the level deputy
manager in no time.
The
first aspect that Alisha did was to study the performance evaluation reports of
all the team members and as expected, Meghna’s evaluation caught her attention
as it was a concern for her as a manager. she observed that Meghna had only one
month left for completing her probation period. Over the next three days,
Alisha observed the recruit with respect to daily reporting, communications,
contribution to the team and of course quality of reports and workings. One
evening, out of the blue, Alisha invited Meghna for a coffee at the company’s
cafeteria to have one on one causal chat.
“I
have gone through your recruitment paper. You do have good experience backing
you. So tell me, how was it working in
your old company?”
Meghna
took a sip of coffee and gave a thought about the things she would be speaking.
For the next twenty minutes, Alisha just listened. she observed that Meghna was
smiling and was excited and of course happy to share her happy days at his
earlier office.
“That’s
great. It seems really interesting. So, tell me, how do you find your new
company?”
Meghna
took another sip.
“It’s
good and nice. Lots to learn.”
“Only
Good? We thought we are an MNC.” Replied Alisha in a casual tone.
Meghna
forced a smile on her face.
“Okay
tell me now, what was your most challenging project till date which many would
have told to be impossible but you had successfully done it?”
Meghna
got confident smile on her face as she got ready to narrate his most
challenging project which she had completed at his previous job.
“That’s
incredible.” Replied Alisha upon hearing,
“Really,
do you really thing it was incredible?”
“Yes,
of course, if you can crack something like that so confidently, I am very sure
that you are in for a great time ahead. If you have the belief or shall I say,
the thought that you are going to do great, you are going to give your hundred
percent, you will not be negative, then I think that no one can stop you from
performing great.”
For
the first time since joining the company, Meghna felt relaxed. Hardly did she
know that it was already forty-five talking with Alisha.
“So,
what do you say?” asked Alisha.
Meghna
had a confident look on her face. A look that Alisha hadn’t seen in the
previous three days.
They
took their own ways from the cafeteria and one month later, Meghna got
confirmed as a permanent employee. In the last month, the Meghna had performed
very well way above the expectations and all the managers had noted her
improvement and were satisfied with her work.
In the lift one day, the manager who had gone
on an emergency leave, Rajinder Awasthi, met Alisha who had handled Meghna in
his absence.
“You
know that recruit, Meghna, who was facing a lot of issues. She got confirmed
yesterday. Her performance had improved by double in the last one month. I just
wanted to know, what did you do? How did you manage?
Alisha
gave a charming smile looking at him.
“I
didn’t! I just motivated her and the rest was done by her. You see, motivation
is the best medicine for any human at any point of time.”
As
the lift door opened up,
“So,
what were we doing?” asked Rajinder.
“I
guess, baby-sitting!”
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