Arnab
Ray was extremely punctual when it came to having his daily lunch. He firmly
believed that delay in having lunch impacted the productivity of the second
part of the day and it was no different on that afternoon. The digital clock on
his table showed 12.30 PM and it was almost lunch time. The official lunch time
for the company started at one in the afternoon but due to shortage of space in
the canteen, Arnab often reached the canteen five to ten minutes earlier. Arnab,
who worked as deputy manager with the Claims department, was getting ready to
proceed to the canteen when the landline phone on his table rang. He looked at
the number of the incoming call and was immediate to pick it. It was the Chief
Manager, Claims department.
“Yes,
sir.” Arnab didn’t even wait to hear from the other side.
“Arnab.
Listen. There is an internal transfer in our department. Though I know we are
quite full right now but considering that Sakshi would be leaving for her
maternity leave within a month, I thought it would be prudent to get someone in
her place. The candidate would be coming from the Operating expenses
department. Please do the needful and introduce her to Sakshi.”
Post
the call, Arnab quickly reached the canteen from the third floor to the second
floor through the stairs as the lifts were always late during that time of the
day. An hour later when he arrived back at his desk, he saw a young lady busy
talking on her mobile phone standing near to his desk. He waited patiently till
she finished her call. She turned around and found Arnab standing. “Yes. May I
help you?” She asked in an authoritative tone. A confused Arnab was out of
words for a second.
“Actually,
this is my desk.”
“Oh,
Sorry sir. I’m extremely sorry. My name is Jagruti shah and I am an internal
transfer from the opex team. I was told to meet you at your desk but you were
not here so I stood here waiting.” She uttered non-stop. She seemed embarrassed
to Arnab for being ignorant.
He
smiled and said, “it’s ok. No issues.”
Without
wasting time, Arnab took her to Sakshi who was one of the Assistant Managers in
the Claims department. The Assistant Managers sat just a row behind Arnab. They
walked to Sakshi’s workstation, Jagruti following Arnab.
Seeing
the reporting senior approaching towards her workstation, Sakshi halted with
the work she was busy with.
“Hi
Sakshi. How are you doing?”
“All
fine, sir.”
“Okay.
Sakshi, meet Jagruti. She would be taking your place.”
Jagruti
and Sakshi exchanged formal pleasantries.
“Jagruti,
Sakshi would be going on her maternity leave from the next month. So, you have
to take over from her. You have one month to learn things and get sorted out.
Sakshi will help you settle down and in case you face any problems, you can
connect with me anytime.
Jagruti
seemed a sweet young girl to Arnab, perhaps too energetic and excited to be
working in such a big multinational company. She came about to be confident
girl to him. And of course, she was pretty. He was impressed with her neat and
sharp corporate style of dressing and her body language conveyed
positivity. Moving his attention away
from her, Arnab got back to his desk leaving Sakshi to handle Jagruti.
Jagruti
found that the third floor was much more peaceful and calmer than the second
floor which was extremely busy at all times of the day. She observed that the
third floor consisted of three departments. The Claims department, the risk
management department and the outsourced Information technology team hired by
the company for implementing large IT projects. Another important aspect which
she noticed was the fact that there were no cabins on the third floor and the
floor lighting was bright unlike the second floor where the lighting was a bit
dim and natural light was more prevalent due to the cabins where the curtains
were kept tied up. She felt relaxed
compared to her time at the Operating expenses team. She found Arnab sweet and
very helpful. Based on the initial conversations, there seemed no attitude
problems with him and he spoke rather respectfully than being overtly
authoritative.
Jagruti’s
new profile involved work in relation to processing of Death claim files which
she received from the branches all over the country. Her primary work included
checking the supporting documents as per the requirements of the Standard
operating procedure manual, putting out requirements for further documents to
branches and the claimants, filling up the checklist for each individual death
claim file and passing it to Arnab for his review.
One
month passed away at a lightning speed particularly due to the quarterly
closing review. Sakshi had left for her leave and Jagruti was now on her own.
Over the next few weeks, Arnab observed that Jagruti was a quick learner and a
very efficient one too. On a continuous review of her work, he found that she
had grasped the work given to her exceedingly well. Further, she had some great
inputs to improve the overall documentation of Claim files which she conveyed
to Arnab. After consulting with his senior Manager, Mr Parekh, Arnab didn’t
hesitate to implement those small little changes.
During
this time as they worked together on daily basis, Arnab unknowingly got
infatuated to Jagruti. Being a Bachelor at the age of thirty had its weakness
and Arnab was very well feeling that weakness. He wasn’t sure about the reason
for his feelings. Was it her looks or was it her confidence or her positivity?
He wasn’t sure at all. He started to give special attention to Jagruti. They
regularly had coffee at the floor mini- cafeteria which slowly became a daily
routine.
“So,
Jagruti. How are you finding the Claim department?” asked Arnab one evening
during their routine coffee break.
“It’s
quite interesting, sir. But looking at the papers and files of people who have
passed away is stressful and depressing. I don’t know how Sakshi did it.”
Jagruti would regularly look into his eyes talking to him which made him a bit
uncomfortable.
“I
can understand. But if you look the other way, you are doing an important work
of ensuring the family members get the insured amount correctly.” Arnab was
always good at encouraging his junior team mates and it was no different with
Jagruti.
As
the days passed, they started to have lunch together with other team mates and
Jagruti always sat near to Arnab and shared her food with him. Some days, she
would bring his favourite Gujrati snacks from home made by her mother which
Arnab would cherish for the rest of the day at his desk. Unlike earlier, Arnab
had started to sit late to help Jagruti with her work. They had late sitting
coffee and snacks and many a times even dinner. Some weeks later, he started to
drop her home in a private cab.
By
now, Arnab and Jagruti were even connected on Facebook and they chatted
non-stop on Whats App. Jagruti would like and comment on every post of Arnab on
social media and Arnab would reciprocate the same way. It was a surreal feeling
for Arnab. He enjoyed his work much more than before and his performance too
had risen when it came to meeting deadlines.
Six
months passed and by now, Arnab and Jagruti performed exceedingly well along
with other assistant managers. Arnab’s mind had by now presumed that they were
more than colleagues, perhaps very good friends. He enjoyed the work place more
than his home and on high work pressure days, he would come even on the
weekends to finish off work.
A
month later, Arnab again received a call from the chief manager of his
department.
“Arnab.
Listen. That girl, what’s her name? Yes, Jagruti. The year end closing is
coming and the Finance and accounts team needs someone who has had a prior
experience in operating expenses accounting to help them out so that the
seniors can concentrate on other critical aspects. Why don’t you release her
for two months and then she will be back to your department? “
Arnab
was silent for some time. “Sir, but we have load here to close the files?”
The
chief manager was silent for some time. “Arnab. I will arrange two juniors to
help you out for two months. But we will have to let her go for two months.
Okay. Please make the arrangements”
“And
yes. Don’t tell her that this change is for two months. That will make her
disinterested in the new work. Tell her that it is as a part of inter
department shifting based on resource requirement.
“Right,
sir.” He kept the phone down almost heartbroken.
Arnab
didn’t inform Jagruti about the proposed change at office. He messaged her in
the night on Whats app.
“Got
a call from the chief manager. There has been a requirement in the Finance and
accounts department. They have selected you to join them.” He wrote without
informing that the transfer was for two months.
“Ohh.”
“From
when?” she replied back rather lamely.
“Next
week.”
“Okay.
No issues.
“And
what about the work I am handling currently?” she asked inquisitively
“Two
juniors will be provided to us in your place.”
“Okay.”
They
didn’t speak much that night.
Within
the next three days, two juniors from the Revenue department joined Arnab.
Jagruti handed over everything to the two juniors. That day, she was quiet at
the coffee meeting. It was the same even during the lunch and evening snacks
time. Arnab could understand her dilemma but he made her understand that it was
the very way that corporates functioned.
Jagruti
joined the Finance and accounts team early next week. The finance and accounts
team were on the second floor. She was back on the busy floor away from the
peaceful third floor. On extremely busy days, she could see people running
around from one person to other. On other days, when all the cabins are occupied
by the top management employees, everyone from the departmental AVP to Finance
controller would be in a different and extremely serious mood as if it was the
last day on earth. As Arnab was unable
see Jagruti, he sometimes went for a stroll down on the second floor and found
her extremely busy.
That
weekend, he messaged her on Whats App.
“Hi.
How is life?”
There
was a very delayed reply and that too a cold one. “Going on. A bit busy. Will
catch up with you later.”
Looking
at the message, he nodded his head with a smile. He didn’t reply back.
That
Sunday, he put up a picture of his on Facebook wall. Generally, Jagruti would
like his posts and pictures within ten to fifteen minutes after being uploaded.
To his surprise that Sunday, neither there were any comments from her and nor
did she click the like icon on his picture.
Weeks
passed and Arnab got busy with the year-end closing. He never received any
message from Jagruti. She stopped having lunch with him or his team anymore. One
day, he saw her having a late lunch with the Finance and accounts department –
Manager, Manav Kohli.
Though
in his career of five years in Corporate, he had been through almost everything
possible but what was happening with him currently was something he had never
experienced. It was a new learning for him. He thought from Jagruti’s point of
view and realised that there was nothing wrong with her behaviour considering
that she was only twenty-five years in age. Perhaps she felt pressured or
perhaps she thought that it was the way it worked in the corporate world. He
felt ignored.
Shrugging
aside his thoughts, he concentrated on his work along with handling the two
juniors assigned to him. The year-end closing ended and Jagruti was informed by
the Finance and Accounts team to move back to her previous department.
A
confused Jagruti suddenly got tensed. She immediately thought about Arnab and
how she would face him. All this while she had ignored him badly. That night
she consulted with her friends working in other companies about her current dilemma.
Everyone had a different take on the situation and it confused her more.
Finally, she decided what she had to do.
Around
11.30 that night, Arnab received a message on Whats App.
“Hi,
sir. How are you?”
Fifteen
minutes later when Arnab looked at the message, he had a three sixty-degree
smile on his face. He was waiting for this moment. He didn’t reply back and it
made feel great. He did reply but only
the next morning during his travel.
“Hi,
Jagruti. Good here. How are you?”
Jagruti
informed him about the transfer aspect and Arnab welcomed her back. But the
conversation from his side was kept strictly professional. Jagruti joined back
to her position at the claims department and started to report to Arnab. Over
the next few days, Jagruti observed that things had changed now. Arnab only
spoke about office aspect with her and that too concerning only their
department.
“Sir,
coffee?” she asked one evening.
He
looked silently towards her for some time and looked straight into her eyes.
That look said a lot to her. She didn’t ask again and walked away alone to have
coffee. They neither did have lunch together anymore. Though she enjoyed her
work, but Arnab’s coldness towards her disturbed her greatly.
Finally,
it was that time of the year when annual appraisals had to be done. Every
reporting head had to convey the ratings for their team. Arnab had waited for
this moment so badly and Jagruti somehow had to make up with Arnab to get a
good rating. Both of them had different motives.
That Friday, the rating windows on the
company’s performance reporting software opened up. Arnab didn’t log in to his
window until his entire team was gone for the day. Around eight in the evening,
Arnab finally gave the ratings for his team. He was particularly happy to give
it for Jagruti.
Jagruti
didn’t have a great weekend. She was tensed and disturbed. She wanted a
promotion very badly as most of her friends were promoted to the next level.
She very well knew that she was childish in her behaviour. She realized her
mistake but guessed that it was too late. Her nine months would almost go
uncounted. She was currently at Assistant Manager level 1 and there were two
levels more before she could become the Deputy Manager. She thought that the
results of the rating would only be released fifteen days later and till that
time she had to go with flow.
Fifteen
days later, one Monday morning, when Jagruti reached office, she checked on
Arnab’s desk. He wasn’t there. There was a company envelope on her desk. She
opened it and was about to almost faint. It was a promotion letter from the
head of department. The letter informed her that she was promoted to the
Assistant Manager level 2 (AM- Level-2) which meant she will have her own team
of executives to work with now. She kept her bag on the table and immediately
walked to the HR department in which she had a known friend.
“Archana,
can you tell how much rating I was given?”
After
checking into the reports, she shot back. “Wow. Ten on ten.”
“What?”
Jagruti was shocked.
“Who
gave it?”
“Who
else? Your reporting senior, Arnab Ray.”
Jagruti
walked back searching for Arnab on the floor but she couldn’t find him. She
reached her table and looked at his desk. It was still unoccupied. Arnab didn’t
come back at his desk. It was clean, tidy and arranged as always. The PC and
keypad were covered with a black cloth. She read her promotion letter again and
felt ecstatic. While she kept the letter back in her bag, her mobile phone
buzzed. It was a SMS from Arnab.
“Congratulations.
You got your promotion for your work and dedication and nothing else. On the
work front we both have excelled. Keep up the good work and carry on. And by
the way, I have been promoted as Manager – Claims. So, you will have a new
reporting head. Take care”
A
second later, she received another SMS from him that got a smile on her face.
“And
yes, we will keep meeting on the floor. All the best”
A
smiling emoji ended the SMS and also the one-sided infatuation.
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